Resources
What To Bring?
We want your stay at RRCOOC to be as comfortable as possible while you work to make important changes in your lifestyle. Keeping in mind the importance of the community as well, we have compiled a list of items you should bring for your stay.
Family Services and Couples Counseling
Insurance and Payment Options
Resource Recovery Center is an in-network provider for New York State Medicaid, Medicaid Managed Care and many major commercial and private insurance plans. If the exact name of your insurance plan is not listed, please contact us as your insurance plan may be subcontracted with one of the parent insurance companies with which we participate. If Resource Recovery Center is not currently in network with your plan, we may be able to negotiate a Single Case Rate Agreement with your insurance plan. Resource Recovery Center has New York State of Health Certified Application Counselors on staff ready to assist financially eligible applicants with the Medicaid application process. Self-pay options are also available for those who do not have insurance and do not qualify for an insurance plan through the marketplace.
Which addictions do you treat?
We specialize in a variety of chemical dependency treatments - working to help people detoxify from their addictions and and develop new behavior patterns which will help them stay free of their chemical dependencies. Some individuals come to us to break free of their physical addiction to substances. Others come to us to learn how to live without substances controlling their daily life.
Either way we work to give you the tools to live a better and healthier life than when you first entered our programs.
Do you allow smoking?
RRCOOC provides Tobacco Limited Services using a harm reduction approach. This will allow eligible clients to have limited ability to smoke cigarettes utilizing scheduled nicotine dosing administrations.
What is your COVID protocol?
To minimize the risk of spreading COVID-19 RRCOOC has adopted best practices per CDC and NYS guidelines. This includes mask wearing, social distancing, hand hygiene, quarantine protocols, testing and daily screening for symptoms.
How can I pay for treatment?”
We accept Medicaid and most major commercial plans. Our goal is to try to make our services available to as many individuals as possible. So whether you have insurance or are looking to pay for the services yourself – we want to help. Please contact our Intake Department at 845-209-3525 to discuss your insurance benefits.
How long is the program?
Resource Recovery of Orange County’s Detox program lasts 5 days, while our rehabilitation program is a 28-day cycle. Most individuals who come in for Detox, after experiencing our program, stay for Rehab and continue on their path to recovery long after they leave.
Can I contact my loved ones?
Can I receive items through the mail?
Mail and packages containing permissible items such as money, letters, cards, appropriate pictures may be mailed to the facility. These items cannot be dropped off. We strongly advise that any packages or items containing valuables be sent via CERTIFIED MAIL. Packages and mail will be thoroughly inspected by staff in your presence. Items not permitted will be placed in your stored belongings.
What are some of your treatment programs?
Can I bring any electronics with me?
Electronic devices (such as laptops, tablets & smart phones) are not permitted in the facility. However, individuals may bring in electronic musical instruments for their personal use during specific times. We also do provide some musical instruments, on a limited basis at specific times. For a complete list of items which ARE and are NOT permitted, please click on this link.
What is your success rate?
Will my family and friends be able to visit me?
We have made a few modifications to our visitor process due to COVID. All visitors will be screened for COVID prior to entering the facility. Visitors including friends and families are permitted with permission from the client’s counselor for clinical family counseling sessions only.
Will I have a roommate?
Every resident is assigned to a room that has 2 queen size beds for 2 occupants, and includes a large flat screen tv, and a bathroom.
Do you offer any recreational activities?
We recognize the importance of balanced living; therefore, we offer Yoga, swimming, and/or gym activities daily. We also offer several indoor and outdoor group activities that are designed to engage our clients in prosocial, creative activities.
Do you offer outpatient services?
We currently only offer inpatient medically supervised detoxification and rehabilitation treatment.
Do you offer a program for adolescents?
We are currently offering substance abuse services to adults aged 18 and up only.
Do you provide transportation?
We offer transportation services from locations two hours maximum away from our facility.
Where are you located?
RRCOOC News and Information
Quarterly Newsletter & Staff Spotlight
Welcome to our 1st Quarterly Newsletter & Staff Spotlight Series. This is where we highlight new program developments and spotlight individual staff members who have shown a clear dedication to our mission. Pictured: "Staff spirit week Logo Day" Dec 2022Meet Nicky...
PAWS UP! RRCOOC is teaming up with ‘Paws with a Cause’
PAWS UP! RRCOOC is teaming up with 'Paws with a Cause' to bring love and healing to our community! SUPPORT ANIMALS, LOVE, HEALING, HAPPINESS! We are thrilled to announce our partnership with 'Paws with a Cause' to bring comfort and companionship to individuals seeking...
June is PTSD Awareness Month
Join us in raising awareness for PTSD this June and together let's promote trauma informed care! SUPPORTING TRAUMA SURVIVORS June marks PTSD Awareness Month, a time to bring attention to the struggles that many people face as a result of trauma. Post-traumatic stress...